Mandatory Dishonesty

Posted on November 14, 2012 at 12:01 am

Current issues

Follow Gramps:

facebooktwittergoogle_plusredditpinterestmail
Print Friendly

Dear Gramps,

I work in a call center where I do customer service work over the telephone. My employer has asked that we lie to our customers when they ask for the direct dial number to the department we are transferring them to. We honestly do have the number, but we are supposed to lie and say we don’t, to avoid giving it out. I feel bad every time I lie about it. Does the Lord excuse me because my employer has asked this of me? I am confused. Jobs are hard to come by these days and I don’t want to have to find another one.

Robert

_____________

Hello Robert,

This is an excellent question and truly a question you must choose for yourself. My first thoughts would be, “What have you decided?” If you have decided it is dishonest then showing up to work is going to be very difficult everyday, and emotionally draining on your spirit.

I have a friend who worked in stocks. One of the policies at his company was that they always had to tell potential clients, or customers, they didn’t know if the stocks would fall or go up the next day, however they actually knew whether or not they would fall, or increase. He ended up quitting.

I can only share what I would do in your position. I would be continually looking for a call centerjob, and then the moment a job opportunity arises that is comparable to my current job..well, I would take it.

Remember, no one is forcing you to stay or to be dishonest. Whether or not you are dishonest is a choice you make everyday. As such, you have the choice to remain or leave.

Best wishes in your decision, and if you feel you are being dishonest than I hope you will actively seek another job opportunity to find peace within your own heart.

Sincerely,

Gramps

Summary
Article Name
Mandatory Dishonesty - Ask Gramps - Q and A about Mormon Doctrine
Author
Description
I work in a call center where I do customer service work over the telephone. My employer has asked that we lie to our customers when they ask for the direct dial number to the department we are transferring them to.

Follow Gramps:

If my father is the Branch President, can I repent to someone else?

October 20, 2014 5:00 am

Question Gramps, Hello.  I have broken the Law of Chastity and the Word of Wisdom. I’ve been doing better and reading my scriptures and praying for forgiveness but (more)

How many Priesthoods are there?

October 19, 2014 6:00 am

Question Gramps, How many priesthoods are there?  I know there is the Aaronic and Melchezidek, but someone mentioned there was also the Patriarchal Priesthood? Don   Answer Don, (more)

Will the church rescind the ban on coffee due to Alzheimers studies?

October 18, 2014 6:00 am

Question Gramps, I am a member and wonder why the church does not rescind the ban on coffee when scientific studies over the past 20 years have shown (more)

Can physical intimacy and spirituality be compatible?

October 17, 2014 11:37 am

Question Dear Gramps, When I am reading my scriptures or saying my prayers, I have no interest in physical intimacy with my spouse.  And when we do come (more)

Is God a respecter of persons sometimes?

October 16, 2014 12:47 am

Question Gramps, Why does the Lord seem to bless some of the faithful with prosperity? It seems that others who are faithful and also pay their tithes and (more)

In the Princess Bride, should Wesley have pursued a married woman?

October 15, 2014 10:28 am

Question Dear Gramps, Was it appropriate for Wesley from the Princess Bride to pursue a married woman? Fezzik   Answer Fezzik, The question is not whether Westley was (more)

How can I learn about the church as a teenager?

October 13, 2014 12:04 am

Question Gramps, Hello. I am 16 and I have zero affiliation with the church. I was interested in learning about the Mormons, so I got a copy of (more)

Was Joseph Smith just a con man?

October 12, 2014 8:18 am

Question Gramps, In 1971 Joseph Smith was arrested and brought before a Justice of the Peace for that practice of a “glass looker”. Before this he was in (more)

Is there a reference that people filled with the Spirit of Christ can heal?

October 9, 2014 5:00 am

Question Gramps. Is there a reference that people with the Spirit of Christ and filled with the Holy Ghost can heal people with faith? My granddaughter who is (more)

Since Lehi had left, how did the people know Jerusalem was destroyed?

October 8, 2014 5:25 pm

Question Gramps, Helaman 8:21 And now will you dispute that Jerusalem was destroyed? Will ye say that the sons of Zedekiah were not slain, all except it were Mulek? (more)

What is an apologetic site?

October 7, 2014 9:05 am

Question Gramps, What is an apologetic site? Debby   Answer Debby, I am going to make an assumption that your question was triggered by this one Why Does (more)

Would it be appropriate to “cast lots” to receive revelation?

October 6, 2014 6:26 am

Question Gramps, Would it be appropriate (or even effective) to “cast lots” in order to obtain revelation? It was done in the Bible quite often. In certain situations (more)